Challenge
Considering Portal sales far-exceeding expectations in Europe during H1 2020, Facebook’s marketing team wanted to ‘take stock’ of the shift in people’s mindsets, to better understand their general outlook, as well as perceptions related to the category and to the Portal product specifically.
Approach
MTM conducted a literature review and interviewed commercial and academic experts in the fields of sociology and psychology, to pinpoint significant cultural nuances in the UK and France that would ensure Facebook’s marketing is locally relevant and post-pandemic proof.
Outcome
In addition to informing messaging and creative considerations for future comms, the study delivered a detailed and nuanced understanding of how best to articulate and embed the Facebook brand and its products into the local landscapes.
